Privacy Policy

OMNI DISPATCH, INC (“we,” “our,” or “us”) is committed to protecting your privacy. In this privacy policy, "you" refers to all users of our products or services, including those who visit our websites. We will explain how we collect, use, maintain, and disclose information that we gather from you as a result of using our products or services.

At Omni Dispatch, INC, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us when using our dispatch and transportation management application.

1. Information Collection and Usage

1.1 Personal Information: We may collect personal information from you when you register for an account or use our services. This may include names, business title, addresses, e-mail addresses, preferences, information necessary to fulfill requests, and telephone numbers. We may also collect information that is related to you but that does not personally identify you. We will only use this information for the purpose of providing and improving our services, communicating with you, and processing transactions.

1.2. Non-Personal Information:We may collect information about how you use the app, including your interactions with the app, search queries, and preferences. This information is collected

1.3. Location Information: With your consent, we may collect your precise or approximate location information to provide you with location-based services, such as tracking deliveries or finding nearby pickup points. Depending on your APP settings and device permissions, we may collect your location data only when you allow us to do so. The APP collects this data when it is running on your mobile device, whether in the foreground (app open and on-screen) or background (app open but not on-screen). This enables us to utilize all the features of our products and services. We collect location data in order to:

1.4. Camera (Pictures): Allowing camera access enables you to easily upload pictures directly from the app. However, if you prefer not to grant camera permission, that is completely safe.

1.5. Device Storage (Pictures and files): Giving device storage access enables you to upload pictures or files from your storage. If you prefer not to grant device storage access, that is also completely safe.

2. Use of Information

We use the information we collect or receive:

2.1 To run and operate our APP.

2.2 To provide and improve the app's functionality, personalize your experience, and communicate with you regarding your account, transactions, and updates about our services.

2.3 To perform statistical analysis, monitor app usage trends, and improve the app's performance.

2.4 To send you promotional materials, newsletters, or other communications about our services or those of our partners. We may use your email address to respond to your inquiries, questions, and/or other requests.

2.5 To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

3. Information Sharing

3.1 We may share your personal information with trusted third-party service providers who assist us in delivering the app's services, such as hosting providers, payment processors, and customer support services. These providers are contractually obligated to protect your information and may only use it for the specified purposes.

3.2 We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers.

3.3 We may disclose your personal information if required by law, regulation, or court order, or if we believe it is necessary to protect our rights, property, or safety, or that of others.

4. Data Security

4.1 We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take every precaution to safeguard information, it's important to note that no method of protection can guarantee 100% security. Therefore, we are unable to make any guarantees regarding information security.

4.2 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Links to Other Websites

5.1 This Privacy Policy is specifically for the Services. Other websites linked within the Services are not operated or controlled by Omni Dispatch, INC, and we are not accountable for their content, accuracy, or opinions. We do not investigate, monitor, or check the accuracy or completeness of these websites. It's important to note that once you click on a link that takes you away from the Services, our Privacy Policy will no longer apply.

6. Children's Privacy

6.1 The app is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

7. Updates to the Privacy Policy

7.1 We reserve the right to update this privacy policy from time to time. Any changes will be posted on our application, and the revised policy will become effective when posted. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Your acceptance of these terms

8.1 By using our products or services, you signify your acceptance of this privacy policy. If you do not agree to this privacy policy, you shall not use our products or services. Your continued use of our products or services following the posting of changes to this policy will be deemed as your acceptance of such changes.

9. Contact Us

9.1 If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at info@omni-dispatch.com

By using Omni Dispatch, you agree to the terms of this privacy policy and consent to the collection, use, and disclosure of your personal information as described herein.

Conclusion

Protecting your privacy is important to us, and we strive to handle your personal information responsibly. By using our logistic app, you acknowledge and consent to the collection, use, and sharing of your information as described in this Privacy Policy.

This document was last updated on July 10, 2023
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